To this uncontrollable sprayer of cleaner, Squeaky Clean says. It is against Health Regulations to use any cleaning products, on or around food. They must be stored in a cleaning cupboard or air tight container. Certainly NOT on the bench where there is a possibility of leakage and finding its way into food stuffs being cut on that prep area. And definitely NOT sprayed in customers coffee’s or faces.
Oh my! SERVICE RAGE. Don’t complain to a shop person holding a spray-bottle of cleaner. These dangerous atomiser pumpers should be avoided at all costs. If you do take one on, Squeaky Clean advises to go sit way – faraway.
Eeek! Would you like SPUDS with that?
Standing in line at the Bank, customerOne stands at the service window in front of me. The bank teller hands a pen to him. CustomerOne looks over the form he is to sign.
So far this is all normal.
Bored, I look around me in the queue. CustomerTwo fiddles in her bag for something. Unable to hold money and rummage, she PUTS THE MONEY SHE HOLD IN HER MOUTH.
YUK! Does she know where that money has been? Filthy, germy and been goodness knows where. This is not good but who am I to pass judgement. She may have an iron cast gut that can handle a few billion germs.
Bank teller also spots this. She has to count this money that is now grossly wet and if not before, now has multiplying bacteria’s from customerTwo’s mouth. I see her reach … well no not to be sick but I would like to be … no she reaches for the hand sanitiser. She is going to need half a bottle after touching that lot.
Not wishing to witness any further rituals of the money gobbling germ spreader, I turn back to face the counter, hoping it is my turn to be served next.
OMG can this get any worse. Customer 2 has put the end of the PEN in his EAR and was having a GOOD DIG AROUND. Oblivious he has done anything wrong he hands it back to the bank teller.
I’m like Blinky Bill in shock. This has burnt into my retina’s and how I will ever shake this image is beyond me.
That poor teller, I am thinking. I hope she asks for a raise. Suddenly my spirits are lifted and I want to punch the air with joy and shout out – YAY, you go girl.
The bank teller holds the pen the man gave her back and not taking her eyes from him, drops it into a bin. BANG! Rattle – rattle. Yes she binned it.
Amazing, he didn’t react or get why, just looked at her like she was nuts and left happy.
Squeaky clean says: How does one not know, that, they have just smothered spuds from their ear on a pen. How does one not know, that, the money they hold has most likely been used to wipe a nose, wipe a bum or maybe just walked on. And then to sticks it in one’s mouth.
THINK! And if this is an impossible task that day – Make it a HABIT to care enough about others to keep YOUR GERMS to yourself.
How many times do you see shop girl/guy drop something on the ground, pick it up and then continue on serving us.
Squeaky Clean wants to SHOUT OUT … SPRUNG! Unclean food handler, now go wash those hands. Or maybe wait until they serve you that food/drink and say … You wipe your hand on the floor. YUK! NO WAY, you can EAT THAT!
I’m lined up at the food court and have a hankering for Devonshire tea. This delicious looking scones with jam and lashings of cream look YUMMO.
There are two before me but I don’t mind the wait. It is worth it I tell myself.
What’s the holdup, I’m starting to wonder as three minutes pass and the line hasn’t progressed. Meanwhile my eyes watch shop girl making the pots of tea and plate up the scones.
It always starts out this way. I’m calm, happy and then I want to run, screaming through the crowd. Run from dirty food handlers, out to get me, make me sick.
She drops something on the floor and with gloves still on, picks it up. YUK! Lady. She turns and casually continues preparing the customers food for the poor unsuspected person who no doubt will vomit and sit on the loo for the next 12 hours.
Squeaky Cleans message to these filthy, dirty, floor grovelers – if you haven’t time to wash those hands after picking mess up off the floor, DON’T! Leave it and wait until you do. Or better still, ask someone else to do it – like the shop girl that was at the sink that day washing dishes.
Come on SHOP PEOPLE – THINK! Ask for help. WORK SMART and serve us with clean hands – or gloves.
The Clayton discounted Chemist.
It’s not meat
It’s not cheese
Now it’s not cheap. The offer that’s offered that isn’t the offer.
Fair dinkum, can advertising become more of a joke!
Chemist Warehouse has huge signs up, 50% off scripts. Who too, is what I ask. It’s certainly not to the blue colour worker.
Hand over my script; this one normally costs $49.99.
‘Would you like the cheaper brand if we have it?’ Shop girl asks.
For some crazy on the spot reason I said yes. Why? No idea.
Buzzer goes off. Yes it is all very pub grub style. You get a gadget that goes off when it’s ready.
‘There you go mame. Have a nice day.’ Shop girl gives me my medication in a fancy locked box. This I take to the register at the front of the store. I shake it around so I can see what they gave me through the cloudy plastic.
Yes, as ordered it’s the CHEAPER brand, but hang on – does that say $53.99.
‘Excuse me.’ I go back and get Shop girls’ attention. ‘How much would it be for the normal brand?’
Shop girl looks it up. ‘Oh it went up last month to $56.99.’
Now here is my issue.
a) Most of these home brands I personally find are far less effective.
b) I’ve never noticed before they aren’t that much different in price.
c) A price hike of $7.00 in a month is truly annoying in itself. That means each tablet is over $2.00 each for goodness sake.
d) I would prefer an exchange right now, an upgrade for a better word. I want the real deal.
But rather than make a fuss, I take my purchase that I stupidly asked for, back to register. I mean, for 3 goddamned dollars I could have what I want.
Cheaper-brand – phooey. However, I zip it and with a smile, pay for my knock off medication and leave. Yes one of those customers that say nothing, just don’t come back.
Next day I wait for a friend at my local Amcal Chemist. Out of curiosity I get a quote for next time. Chemist lady tells me they sell my same script for $49.99 and the cheaper brand for $46.99.
Okay now I’m really ticked off.
Not only did the Chemist Warehouse unrealistically advertise, but their home brand, or cheaper options were only $3.00 difference. So why would anyone bother. It’s like drinking plain wrap coffee instead of Nescafe cause it is 3 cents cheaper or eating fish fingers because they are 3 cents cheaper than a succulent piece of John Dory.
Squeaky clean says don’t get sucked in by cheaper brands and their advertising unless it really does save you money. Instead, DO the leg work and YOU WILL SAVE on the GOOD brands?
That’s right. Shop around and in this case, find a chemist that does it at a competitive more realistic price. From now my local chemist gets my business.
I save …
$7.00 on script
$5.00 on petrol
That’s a saving of $12. ($15.00 if I do decide to go the cheaper brand)
Squeaky Clean says to these chemists with all their fancy buzzer gadgets and expensive boxes to carry purchase to the registers. STOP wasting your money on expensive expense items and unclear advertising and start putting it into competitive prices. Or you will lose us, you’re catchment area customers and no amount of advertising will ever get us back.
THINK LOCAL, SHOP LOCAL & SAVE.
PIG in GEMS
For a change this is not a food hander that turned me off my food. ‘Thanks,’ I say as load my hands up with potato gems, gravy and a black tea. My eyes scan the food court dining area for a seat. There are quite a few tables and chairs but I want the soft, sofa kind. I spot three vacant tables and by pass two. Not sure why. I choose one a…nd notice the table beside me seats a man and his two female companions.
As I munch I’m in seventh heaven and have nothing on my mind but how I had picked something for lunch I really felt like. The gems were hot and crunchy and dipped in the gravy, yummo!
‘BUUUUUUUUURP!!!’ I hear next to me. No, not a quiet hand over the mouth, ooops sorry that one escaped. Noooo! This was a wide open mouth, gut wrenching belch that came from deep down in this cave man’s gut. EEEEK I imagined the intestinal spray of residue floating around him and then falling sadly on my food.
His friends laugh and mention his name like they are disgusted, but not. Maybe this was their way of disciplining him. Me I would have made him buy us all new lunches.
I’m just trying to get over this assault on my gems when he lets out another. OMG!! I stand, pick up what little dignity I have left for even sitting here for number two, and move to the chair and table as far from this uncomfortable ordeal as I can.
To these customers Squeaky Clean says, ‘it is against health regulations to bring a pig into a food court. Please adhere ladies and don’t bring your friend back ever again!’
POOR food HANDLER ALERT
Come on food handlers, at least get the basics right.
Lunch at local Shopping Complex leaves Squeaky Clean speechless.
It all starts so innocent, then my eyes roam as I eat and OMG. What I see no lunch time muncher should ever have to witness. Is it just me or are my eyes just a magnet for poor training.
I face Subways as I dig into my chicken, my mind nowhere, just enjoying a leisurely lunch. Nothing else to look at, I watch as shop girl takes a roll, fills it with customer order and pops it in the oven. This goes on for the 15 minutes. Nothing wrong with that, they wear gloves to prepare the food, cash register shop girl takes the money. LOOKS FINE YES?
At the same time I watch the Catch Seafood. Shop girl there fills drink fridge from carton, takes order and takes money, reads a magazine in between. LOOKS FINE YES?
Okay I’m noticing not once has Shop girl at Catch Seafood washed her hands or even used a sanitiser wash. I see her serve a customer and with one hand, the thump firmly wedged into his potato casserole, she hands it over…EEK! That thumb, those fingers have been everywhere but in a hand cleaning solution.
I don’t even entertain what that poor customer will be doing tomorrow unless he has an iron cast guts.
I turn back to Subways to forget the poor handling of food from the other venue. They are doing it right; well that’s what I thought. Shop girl at subways wipes her nose on her short sleave of her top and turns back to customer. EW! Shop girl two, wipes the crumbs and food scraps from bench and flicks it on floor. Then, with a gloved hand, wipes them on her pants that the family pet may have smooched up against her in, and, turns to serve. EW x2
So we now have a problem. Shop girl 2 has just possible contaminated tongs, oven door and bread rolls she handled, with maybe Listeria and Salmonella and, all from her pants she wore from home. As we all know, pets are our best friend, but they do roll around in dirt and lick their privates. This is why Aprons must be worn. These are to be kept at work and removed before leaving the workplace or going on a break/or using amenities.
Shop girl one has snot on her shirt and any contact to that with her hands, then all I can say is – RUN Customers.
I leave with a YUK expression, happy when I see a Gloria Jeans. A coffee at this stage is possibly what will take my mind off what I had just seen. But wait a minute! There are two dirty washers, not disposable chux but cotton cleaning cloths that they use to wipe everything down with, sitting on the sink, dirty. The tea towel hanging off the machine is almost black it is so filthy. By passing the order area I glance over at hand sink. WHAT! A cheap bottle of supermarket hand cleaner is on sink. No sign of any other cleaner in the prep area. A chart on the wall tells me they clearly understand about cleaners and bacterial cleansers and yet that was it.
To these outlets Squeaky Clean gives no recommendation to eat there. Do so at your own risk.
To these franchisee’s Squeaky Clean advises them to ring a supplier of food graded chemicals and have a representative come out and assess your business. He will install the right cleaners and, in correct dispensing units. The company will also train staff on how to use them.
And last of all, calling all food handlers, MAKE THE CLEANING OF YOUR HANDS A HABIT. Disposable gloves are to replace tongs when food is fiddly to handle. They should not replace good hygiene practices when serving.
These are: Wash your hands (and if wearing gloves, replace with new gloves) after you come back from break, play with your hair, touch your face, NOSE, clothes, cleaners, sanitisers or equipment that has or could be contaminated. And only use gloves when you need to, otherwise serve with tong in CLEAN HANDS.
LOYALTY CARD – Who has squeaky cleans vote this month.
Tomorrow it’s the weekend and all I want to do is to sit with friends in a comfy coffee house and chat. On arrival I will order a coffee and a snack (as a Deal) and later, if I sit there for a while enjoying the company and atmosphere, maybe I’ll order a cup of Tea and a toasty. My rough calculation is that I will spend approx $20.00 x 3 other companions, there’s around $80.00 between us. Now let see who values us, their steady customers that do this regularly. Out comes the LOYALTY CARD.
Donut King – Ordered a hot dog, coffee and two donuts(as a Deal). Asked for cheese and they happily add the cheese to the price. ‘Hey where’s the donuts.’ I get told I don’t get the donuts now because it wasn’t a regular hot dog. Mine was with cheese. On top of that I am told they DO NOT stamp loyalty cards with any of their deals. WHAT!! You just said it wasn’t the deal.
BB’s – Muffin and coffee (as a Deal). I paid extra for a large coffee (don’t mind that) but they DO NOT stamp loyalty cards either, with a deal. Hang on it’s not the deal now because I paid extra. And it is the muffin that is cheep, not the coffee … I feel like yelling at shop girl. Instead, this time I throw my loyalty card in the bin. It’s no good to me. I only ever buy the deals but they have lost my loyalty with the loss of theirs.
And then there was the visit to Zarraffa’s and the Coffee Club. Don’t even get me started on these two. Loyalty card – THAT WE PAY FOR….OMG are they joking.
McCafé – local outlet/ Ordered coffee and croissant (Deal) TOUCHDOWN!!! Upgraded to a large and they also had a loyalty, double deal Thursday. Not one stamp but two each coffee and it included the DEAL.
Squeaky Clean says to the franchisee’s that think they are gaining loyalty by giving out these cards, DON’T. Until you get it, that most shoppers only frequent food outlets when it is meal times, these so called valued customer cards will continue to piss us off. They chase us out of your door and into the welcomed arms of those that do it well! I know who has my Loyalty, anyone want to join me for coffee I’m off to McCafe’s coffee lounge where they CARE ABOUT ME!!
SEEKOUT & SUPPORT your local INDIE business.
What INDIE supermarket got Squeaky Clean thinking?
As I walked into X shopping centre the food court was all a buzz. The freshly stocked Produce, Butcher Shop and Food Venues had shoppers making purchases, while others chowed down lunchtime favourites at the tables.
The IGA’s supermarket within this centre had very few of these patrons walk in their door…. No customers to hustle past I head for the poorly stocked, fresh food departments, before strolling back towards the registers. I glanced around wondering why it was so quiet. Tick, groceries fully stocked. Tick, it had big displays of promotions. Tick, only a few people in the store so got through the registers within minutes.
My curiosity in charge, I went next door to Woolworths. The direction led me straight into the fresh food section. Here I am, greeted by a bakery lady giving away samples and chatting on a hand held Mic. The delicious aroma of fresh bakery product cooking, wafted towards me, beckoning me to take a look. Immediately I felt hungry and wanted to buy something. Resisting the samples I turned to the fresh produce that was mountain high in stock and had plants and flowers that enhancing the atmosphere. The Delicatessen to the right was full and delectable. One word for this was YUM! Delicious aroma and fresh food had me wanting to go get a trolley and load it up. I wanted to buy and so did the 20 odd other customers selecting their items from this area.
I thought about IGA and what an owner operator could do to compete. Without the same funds the big chains have to throw at their stores, I got to thinking. To the right they have a huge fresh food area that is currently stocked with grocery items. If there was a suggestion box, Squeaky Cleans would suggests the following.
1. Remove all groceries from fresh food area. 2. Remove all bunkers and display bins. 3. Replace with chairs and tables. 4. Organise for a company to supply the Deli area with a coffee machine and have this company section off the area around tables with their logo dividers. 5. Close up the facings of deli items. Sell slice on demand products in one half, the other fill with lunchtime favourites. 6. Offer the customers $5.00 meal deals. Coffee and cake, Coffee and quiche etc. 7. Lastly, put in a loyalty program that rewards not only coffee drinkers but meal-deals too.
Squeaky Clean says … You may know someone that owns a local business. It might be a loved one, family member or friend. So where ever you are, where ever you live, look for and SUPPORT your local INDIE business whatever it may be.
Oh and if they have a suggestion box, this one didn’t, help them out and suggest what you want, need or would like happening when you come out to shop. It might help one of these to become one of them and survive.
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